Last updated: November 2, 2026

This page explains what personal data Ohmify collects, why, who we share it with and what you can ask us to do with it. We try to collect as little as we need to run the courses and the community.

Who we are

Ohmify AS, a company registered in Norway (organisation number 920 694 071), is responsible for your personal data on ohmify.com. Questions about privacy: support@ohmify.com or the contact form.

What we collect and why

Your account. Your name, email address and a password, stored only as a secure scrambled hash that can’t be turned back into the password. We need these to give you access and to log you in. You can add a display name and a profile picture that other members see in the community. Students in a school class don’t give us an email address or a name (see School accounts below).

Purchases. What you bought, when, the price, and whether a membership is active, renewing or cancelled. Payments are handled by Stripe (and PayPal for some older subscriptions): we never see or store your card details.

Kit orders. For a kit, your name, shipping address, email and phone number, which we pass to our warehouse so they can send it and give you a tracking number.

Your learning. Which lessons you complete, your course and track progress, your quiz results, the questions you ask on course pages, and the name you put on a certificate. We use it to show you where you are, to answer your questions and to see which lessons need improving.

The community. The topics, replies, reactions, uploaded files and private messages you write, and the badges and rank you earn. Your posts are seen by members who can open that forum; your private messages are seen only by the people in the conversation.

Emails. If you sign up for the newsletter or download a free guide, your email address and first name, so we can send what you asked for and our newsletter. Every newsletter has an unsubscribe link. Community notification emails can be turned off in your email settings.

Messages to support. What you write in the contact or support form, emailed to our support inbox. When you’re logged in, we add your account and membership details so we don’t have to ask who you are.

Technical data. Our hosting provider keeps server logs, including IP addresses, for security and troubleshooting, and deletes them automatically within 30 days. We also use your IP address to limit how often a form can be sent, to stop spam and password guessing.

School accounts. When a school uses Ohmify, the teacher creates the student accounts. A student needs no email address or name: they get a login name from their teacher (for example class-01). We store the login name, the class and the student’s progress, which their teacher can see. Students can’t use the community and get no emails from us. Student accounts are deleted automatically a year after the class ends.

Our legal reasons (GDPR)

• To deliver what you bought (contract): your account, access, progress, kit shipping and support.
• Because the law requires it (legal obligation): payment and accounting records.
• Our legitimate interest in running a safe, working service: security logs, spam protection, moderating the community, improving the courses and anonymous statistics.
• Your consent: the newsletter and free guides. You can withdraw it any time by unsubscribing.

Cookies and statistics

We use one cookie: a login cookie that keeps you signed in for up to 7 days. The site needs it to work, so we don’t ask for consent.

If you switch between light and dark mode, your browser remembers your choice. That information never leaves your device.

For visitor statistics we run Plausible Analytics on our own server. It doesn’t use cookies, doesn’t track you across sites and doesn’t collect personal data. We count page views and purchases (not who made them) to see what works.

Some pages show content from other services: customer reviews from Trustindex, fonts from Google Fonts, and sometimes YouTube videos. When a page loads them, your browser connects to those services, which see your IP address and may set their own cookies under their own privacy policies.

Who we share data with

We don’t sell your data, and we don’t share it for advertising. We use these companies to run Ohmify. Each one processes data only to do its job for us:

Most of these companies are outside the EU/EEA. Data sent to them is protected by the EU’s standard contractual clauses or the EU–US Data Privacy Framework.

We share data with authorities only when the law requires it.

How long we keep it

• Your account and progress: while you have an account. If you ask us to delete it, we do so within 30 days.
• Payment records: Norwegian accounting law requires us to keep them for 5 years, so we can’t delete them before then, even if you delete your account. After that we delete them if you ask.
• Community posts: while you have an account. If you delete your account, your posts stay so discussions remain readable, but your name is removed from them.
• Kit orders: the shipping details are kept with the payment records.
• Support messages: in our support inbox, so we can follow up and see the history if you write again. We delete them if you ask.
• Newsletter: until you unsubscribe.
• School student accounts: deleted automatically a year after the class ends.

Your rights

You can ask us to:

• see the personal data we hold about you, and get a copy as a file you can keep or take to another service;
• correct anything that’s wrong (you can change your name, email and picture yourself in your account);
• delete your account and data, except what the law requires us to keep;
• stop or limit how we use your data.

Write to support@ohmify.com from the email address on your account and we’ll reply within 30 days. If you think we’ve handled your data wrongly, please tell us. You can also complain to the Norwegian Data Protection Authority, Datatilsynet, or the data protection authority in your country.

Children

Ohmify welcomes learners of all ages. Parents who want to see or delete their child’s data can contact us at support@ohmify.com.

Changes

We’ll update this page when what we collect or who we share it with changes, and email members about important changes. The date at the top shows the last update.